The Future of Customer Service

The Future of Customer Service in BFSI

The banking, financial services, and insurance (BFSI) industry has undergone a dramatic transformation with time. For instance, let’s talk about customer service. In the early days, banking and insurance companies solely conducted businesses in brick-and-mortar branches and their customer service was limited to face-to-face interactions between employees and customers. After the invention and mass commercialization…

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Driver Medicals

Why Driver Medicals Are Essential for Fleet Managers?

Introduction: Fleet managers have many obstacles in the current logistics and transportation era to keep operations safe and effective. The health and fitness of their drivers is one important factor that is sometimes disregarded. For fleet managers to guarantee safety, compliance, and efficiency, driver medicals—regular health exams designed to evaluate drivers’ physical and mental fitness—are…

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